QuestionQUESTION: Hi Jerry, I am finding it hard to find answers. We are relocating to Dhahran and would like to take our 2 dogs.
I got the health cert from the vet(USAD certified) form#7001. I mailed that form to Austin so the vet/USAD person could stamp it, sign it, approve it and 29 days later it was returned to me. I then mailed those forms(same day I got them back) to the Dept of the State in Washington so Condoleeza Rice could stap it and sign it, it was returned to me 28 days later. I then sent all the papers to the Saudi Consule and about 14 days later it was returned to me. I have called the USDA here in the Houston area and they are no help- actually said they do not have to talk to anyone shipping to Saudi. I have tried to call the Saudi Consulate here in Houston, but no one will anwser the phone, and just leave message after message to call us back. The vet here in Pearland is no help, even though she is certifed as a USDA vet. The airline has been the most helpful, telling us that we had all the documentation needed. But now today someone is telling me that everything- all the paperwork has to be done within a 10 days period. I have called the relocation specialist where my husband is going to work and they do not know anything except what is in the relocation package.... do you have a site with detailed instrctions on how to ship a dog to saudi. Like shipping to Saudi for Dummies. I have relocated my dogs from Australlia, to Hawaii to Houston Texas ,but this is nuts and no one seems to know anything. And I know I read your answer to another client asking a question...they dont like dogs there. I know, but I do not have anyone to leave them with, and they are 10 and 9. Any information you may have and what are your thoughts on the pet relocation people? Thank you so much. Tracie- relocating from Houston texas to Dhahran.
ANSWER: Yes, you certainly are getting the run around.
Contact one of the following:
Jane Edwards at BKS Pet Shipping 713.466.1378 or
Animal Port, 281.821.2244 Both in Houston
They should be able to clear this up in a few minutes
Let me know how it works out for you
Regards, Jerry Mishler
---------- FOLLOW-UP ----------
QUESTION: Thanks Jerry
I will call the BKS pet shipping# right now. I had called the 281821-2244 and talked to a David Reed- who was very nice and funny, but he is the one who said the they do not have to help those of us moving to Saudi. He basiclly read from a manual what I needed to do, and it was line for line what was in the orientation/relocation guide, that my husbands new job had given us. But I am calling the other # now. Thanks again. Tracie
ANSWER: I find this weird that David would say they don't have to help????
Be sure to pursue Jane with this. She should be able to help you
with either KLM or Lufthansa.
Those time elements that took for the paperwork. Really weird.
Yes, usually the h.c. is only good for 10 days from the time your
vet signs. I can't understand why usda took so long.
Jane is the best but I wanted to give you a couple options.
Avoid 3rd party shippers as they will rob you blind.....
Keep me posted
Jerry
---------- FOLLOW-UP ----------
QUESTION: Hi Jerry,
Yes, David was very funny on the phone, but he said that people call screaming at them, and that thier supervisor has told them, that they do not have to deal with those relocating to Saudi.
The paper work frustrated me beyond belief! I emailed and called to check where the paperwork was and when it would be returned. No one respnded back. I have called Jane and left a message.
Have you ever heard of Club Pet International of Dulles Viriginia? Saw them on line when looking for "Shiping a dog to Saudi "
You know what makes me the maddest....is that after I got the first signature, and mailed it to the second place, the certificate had expired! But yet they cashed the checks and signed and stamped. Even the Saudi Consulate here in Houston. You would think that one person would have noticed that " Hey this paperwork isnt right". But nothing! This is when people are calling David at the Animal Port of Houston I bet....
Thank you again, Tracie
AnswerLittle difficult locating Dhahran airport on my online OAG
Actually have to search for Al Dammam or just Dammam with airport
code of DMM
Both Lufthansa via Frankfurt and KLM via Amsterdam go there.
Are you sure the paperwork needs to go to the State Dept in Wash DC?
I'm sure Jane can work this out for you. When do you plan to travel?
As a last resort, you could ship dogs to me on Continental, I could
do the paperwork and further ship. But, using Jane would be much
better.
Yes, Club Pet is my chief rival here in DC area. They can not do
anything more for you than I can, but would cost MUCH more with them.
Regards, Jerry
